A NATO AWACS undergoing maintenance. Photo: NAMSA

NAMSA performs a range of maintenance services for its customers.

Most of these are provided through contracts which NAMSA procurement personnel place with Original Equipment Manufacturers (OEMs) or OEM-licensed contractors. In all instances, NAMSA administers the contracts and monitors the quality of the work performed, according to the requirements expressed by the customers.

In anticipation of the competitive bidding process that will lead to the establishment of a contract, NAMSA identifies reliable sources of repair (SORs).

Once a contract is in place, NAMSA's specialists may visit the SORs to monitor their performance and to check on quality.

NAMSA can also arrange for transportation of equipment between customers' facilities and repair locations.

In certain cases, maintenance work is also undertaken in the NAMSA Workshops and Laboratories. NAMSA capabilities include Depot Level Maintenance (DLM), component repairs, calibration and other maintenance-related services at forward deployment locations. On-site maintenance can involve NAMSA technicians visiting NATO customers within or outside of NATO area to maintain radar, missile or communication systems.

For further information please contact the Logistics Directorate.

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